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Common queries answered

Frequently asked Questions

After receiving your order, we need about 1-3 business days to process your order and ship it. The exact delivery time then depends on the delivery service in each city, non working days, extra busy times during some holidays.
If you are not 100% satisfied with your purchase, we accept returns for items within 7 days of delivery date. Email us at [email protected]
Before placing an order on Wish, you can change the shipping address directly at the top of your shopping cart. After placing an order, you can change your shipping address within the first 8 hours. After 8 hours have passed, our Customer Support team can update an address for you up until the item ships.
If the order was placed via your account, the status of your order can be checked by logging into your account and entering the “Orders” section.

Email service and call center.

You can change your order’s delivery address at anytime before it is packaged and shipped. Contact us as soon as possble.
If your items are going to be shipped separately, you will receive separate shipping confirmations for each package that is sent. Only one shipping fee will be charged and as items become available for shipment they wil.
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